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JSS for a 5 star rating with no textual feedback

Active Member
Muhammad Arslan J Member Since: Jan 28, 2019
1 of 3

Question 1: Does it hurt my JSS, if I have a repetative client, who always gives me 5 star rating and is very happy but he don't give me textual feedbacks anymore.

 

Question 2: and are there ways to increase my JSS, in the past I had 100% now I check it is 98%

 

Question 3: I have a contract with no deadline, the client has paid the milestone and wants to keep the project open for a month or so , so he can get back with more milestones. Does this effect my JSS, or should I ask him to close the contract?

Community Guru
Martina P Member Since: Jul 11, 2018
BEST ANSWER
2 of 3

Muhammad Arslan J wrote:

Question 1: Does it hurt my JSS, if I have a repetative client, who always gives me 5 star rating and is very happy but he don't give me textual feedbacks anymore.

 

Question 2: and are there ways to increase my JSS, in the past I had 100% now I check it is 98%

 

Question 3: I have a contract with no deadline, the client has paid the milestone and wants to keep the project open for a month or so , so he can get back with more milestones. Does this effect my JSS, or should I ask him to close the contract?


1. It does not matter at all if a client writes a text or just gives public stars, plus the public stars matter little for your JSS. Private feedback is what counts. (Clients that would recommend you %)

2. More jobs with perfect private feedback.

3. It does not. 

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Active Member
Muhammad Arslan J Member Since: Jan 28, 2019
3 of 3
Okay thank you
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