@Patricia S wrote:
I posted this above, but it might work better if UW only resorted to using negative feedback for your JSS if you have a certain number of negative private reviews below a certain score. That would eliminate the case where an otherwise good worker is getting hurt by one bad client. Multiple bad private reviews would be a more reliable indicator that the worker has problems.
It can be, but not in all cases
There is chance where both client and freelancer have a good history however there might a case where both are not well communicated or as I said some of them didn't get the morning Coffe
The solution is simply if we reach that case there must be a well studdied Dispute process that consider every aspect on the project. They should check Message History, the service that being provided and the Initial job requirements.
Why my reply is deleted!! I hope its just "system error"!!!!
In fact, its even worse than that
I believe you didn't yet experiencing the worst part even you might have in upwork
Client can also leave negative feedback and don't pay just because he "think" he didn't get what he originally asked. He will leave negative feedback and didn't pay a cent and you might worked for weeks or month!
There is more worse than that in fact. The worst part is something that upwork call "Dispute" and this is the most funny joke you will ever hear in upwork. Dispute team will say that we won't read the project requirements or the message history or even check the delivered product! I've no idea what they then doing in fact! They just can move you to something like court case and the initial payment is about 500$ or close I don't really remember, its a crime scene! I'm not Mark zuckerberg BTW, I'm just a simple developer!
Another worse part!! Your profile will badely affected by "unfair" (I'm trying to be polite) client. You might work for 9 years on Elance and then moved to upwork with the merge process and after 9 years of being 100% recommended and never take any client rights you might end up by your score down to 98% just with only one client that simply click a link because he might didn't get his coffe on the morning!! Hah!!! What a funy "Joke"?! (I'm still trying to be polite)
We all gonna lose cause of this badely managed issue. I do more and more work for clients without payment just because if I simply says to the client that he didn't metnioned this features on the original post he might close the project and give negative feedback! How I could work on that envoirment while I'm worrying just to say "no" to the client that didn't get the Morning Coffe!
This is happened to me and I'm currently doing twice over the job requirement because I'm worrying that the client give me negative feedback for no reason. My score is always 100% from 9 years ago and its simply got 2% down just for one client that get a complete product with exactly the features he asked, it even get a high quality well coded product not but he simply burn years of work with one click
LOL I was worry from client to give me negative feedback with no reason now I start to be worry from upwork to treat me bad !!
This is really bad. Why they simply didn't help us all do better job? We all will get more good business to do. I really didn't expect that.
Well, this sudden drop is just painful . On the contrary I was waiting to see a jump on my JSS, because I got few good feedback from my clients recently. In fact few hour ago it was 96%.
Now, it can only mean a "private feedback" got me, no doubt about that, so my question is how much harm one private feedback can make? (In my case the drop is 14%.)
Because the race towards 100% is like catching a mirage in a desert.
Please any one tell me why my JSS drop down from 98% to 82% i have ended only two contracts with 5star and one with 4.80star....
Thats not fair please help what is the reson behind him??
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More