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Job Success Score

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Active Member
Volodymyr M Member Since: Feb 23, 2019
2581 of 5,249

I ask, how is it possible that with positive reviews I get such a low rating? You deleted a part of my message and it loses its meaning. Do you want others not to know how things are at Upwork? Your service does not work well; instead, you delete my text. This is very bad.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2582 of 5,249

Hi Volodymyr,

 

Just to confirm that parts of your post were edited because they are in violation of our Community Guidelines. Please keep in mind that posting private details publicly in our Community is not allowed.

 

I`ve also checked your tickets and JSS and can confirm that everything is working as designed. To learn more details about your Job success score and why it has changed check out this Help Article. Thank you.


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Active Member
Volodymyr M Member Since: Feb 23, 2019
2583 of 5,249

You just delete my public feedbacks everyone can read it on my profile. What you are talking about?


And you want to say, that it will take you 1 munute to check Uprorks error an write feedback to me? I am not sure. If it is true - your system is stupid.

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Active Member
Naveen Kumar D Member Since: Sep 28, 2018
2584 of 5,249

Why my Job Success Rate is 75% in spite I have got good reviews from all my client.

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Community Guru
Petra R Member Since: Aug 3, 2011
2585 of 5,249

Naveen Kumar D wrote:

Why my Job Success Rate is 75% in spite I have got good reviews from all my client.


Public feedback (stars and text) are largely irrelevant.

Private feedback is what counts. Take a look at your My Stats page and the "clients who would recommend you" percentage.

 

That tells you how those clients who left feedback really thought about their experience working with you.

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Active Member
Rashid M Member Since: Dec 25, 2017
2586 of 5,249

i have 83% JSS , but still not getting any work for last 3 to 4 weeks , what would be the cause ?i also submitted more than 150 proposals , and hence spent a lot of money as well.Please any help will be highly appriciated .

Regards 

Rashid Mehmood Warsi

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Community Guru
Tiffany S Member Since: Jan 15, 2016
2587 of 5,249

Rashid M wrote:

i have 83% JSS , but still not getting any work for last 3 to 4 weeks , what would be the cause ?i also submitted more than 150 proposals , and hence spent a lot of money as well.Please any help will be highly appriciated .

Regards 

Rashid Mehmood Warsi


If you have submitted 150 proposals in 3-4 weeks, the chances are near 100% that you are bidding far too indiscriminately. Slow down and focus only on the jobs you are clearly among the best qualified candidates for. It will save you a lot of money on connects and your hire rates will likely improve significantly.

Active Member
Immanuel W Member Since: Aug 21, 2019
2588 of 5,249

Hello everyone.

 

I have some questions about my job success score.

Here are some questions about JSS:

- Ratio for each factors which affect to JSS such as private/public feedback.

- Formular which is used for calculating JSS.

- Is feedback rating is important for JSS?

- Does "good comment" increases JSS?

 

Although I read about jss in help guide and some blogs about it, I have some unclear things.

Also I wish you see my past activities in upwork and please tell me in details.

 

Thanks for reading.

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Ace Contributor
Sarah C Member Since: May 12, 2019
2589 of 5,249
I know the algorithm is somewhat mysterious, but I'm just generally wondering about long term clients.

Long term clients help your JSS, somehow, right? Or is it only if you have closed contracts with them? Or consistently funded milestones?

For example, I had a client from april-august. Except, I did one milestone for them and then they ghosted me. I didn't immediately close the contract because I thought they might come back, and I didn't want the zero feedback to negatively affect me.

Of course, they randomly closed the contract last week, and left me bad feedback. Is that considered a "long term client"? More heavily weighted than my other contracts?

I have two other sporadic clients that throw me work occasionally, but I don't know if those count either.

I probably shouldn't even be bothering myself with it but I'm just tired of looking at a crap JSS. 😒

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Active Member
Marni A Member Since: Feb 6, 2018
2590 of 5,249

Hi, I took a hiatus from Upwork for about a year and a half due to several family deaths. I'm back on Upwork and my rating has dropped from 86% to 84% in 3 or 4 weeks despite no new jobs and therefore no bad ratings! Why is this happening and how does one reestablish oneself when one's rating is dropping and many jobs ask for at least 90%? I've applied to about a half dozen jobs with no response. Very concerning. Thanks.
PS I was previously Top Rated

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