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Re: When a client don't provide ffedback JSS goes down of Freelancers

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Community Guru
Petra R Member Since: Aug 3, 2011
3251 of 3,598

Arnold Dominic V wrote:

my 100% jss score dropped from 100% to 93% without doing anything, I dont have a pending job recently.


You no longer have enough completed contracts in your 6 month window, so your JSS is calculated at you 12 or 24 month window, so the not-so-great outcome from May last year once again counts towards your JSS

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Arnold Dominic V Member Since: Feb 27, 2019
3252 of 3,598

Thank you for the reply I understand now Smiley Happy

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Active Member
Abo Baker S Member Since: May 4, 2017
3253 of 3,598

I have noticed some points. But most important one point is, when a freelancer complete a project of the client.
And client dosen't close the project or saying he have more work and didn't provide the work and even not responding on uprowk.
The the UPWORK algo takes down the JSS of the developer.
I think it is not the good for freelancers. and it takes down a person down.
Please share your thoughts.
Best Regards
AB

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Active Member
Farhan I Member Since: Dec 19, 2018
3254 of 3,598

This is 100% correct and upwork needs to take care of it.
Sometimes client also changes their mind and close the job with no earning then upwork also take effect on JSS and I think it should not take any effect on JSS.
There are all the restrictions for freelancers and they don't take any action against the client instead of on waiting for thier response.
"Inactive and canceled by the client" should not take any effect on freelancer JSS.
Thanks

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Community Guru
Petra R Member Since: Aug 3, 2011
3255 of 3,598

Abo Baker S wrote:

when a freelancer complete a project of the client.
And client dosen't close the project or saying he have more work and didn't provide the work and even not responding on uprowk.
The the UPWORK algo takes down the JSS of the developer.


No. It does not.

If money has been paid on the contract and you don't have an insane percentage of such contracts, they don't have any effect on your JSS at all.

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Active Member
Farhan I Member Since: Dec 19, 2018
3256 of 3,598

But it extremely effects when nothing paid by the client though everything is in the client hold.
It happens with me.

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Community Guru
Petra R Member Since: Aug 3, 2011
3257 of 3,598

Farhan I wrote:

But it extremely effects when nothing paid by the client 


Don't accept any contract until you have what you need to complete the first milestone or log ten inutes of time (if hourly)

"Nothing paid" contracts are easy to avoid.

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Active Member
Farhan I Member Since: Dec 19, 2018
3258 of 3,598

How i can work 10 minutes when there is nothing to work due to the change of the client mind.
I accept all the jobs after reviewed it but this is the thing that completely depends on the client mind.

Active Member
Lukas M Member Since: May 31, 2017
3259 of 3,598

lets say its easy to avoid these contracts, until it happens to you.

 

 

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Ace Contributor
Oleksandra K Member Since: Nov 5, 2018
3260 of 3,598
Hello!

I have a question regarding the job success score update.

I had unsuccessful project (contract for 52$ and grade 3.3) , after what my JSC decreased by 3 points.

Then I had successful project (contract for 500$ and grade 5.0) after what my JSC didn't change.

How is it possible that the contract in 10 times more didn't affect anyhow?

Thank you in advance,
Oleksandra Krasnova
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