Re: my profile Job Success Score is wrong

Prachi T · Jul 4, 2020 02:49:21 AM

You don't have a Job Success Score yet. You will probably get it after you finish 3-5 jobs with at least three different clients.

The JSS looks like this:

Petra R · Jul 4, 2020 03:13:54 AM

Mike H wrote:
When I apply for jobs my Job 'Success Score: At least 90%' appears as if I havent completed jobs. I have completed 2 jobs on there with 100% so why does it say this? my main freelancer acccount is xxxxxxx

It says that because clients set a preference for a JSS of 90% plus. Because you don't have a JSS yet, you don't meet that preference yet. As Prachi pointed out, you'll get a JSS after you've completed a few more jobs.

What do you mean, your "main" freelancer account? You're only allowed one account...

Mrwan S · Jul 4, 2020 05:14:59 PM

What happens to my JSS if i decided to only work in a long term contract only and didn't proposal for any other jobs as i working full time on that contract ? as you know you cant give feedback while the contract is open, Also maybe i had a good amount of jobs and my JSS is 100% adn want to just focus on my ongoing jobs only from now on will my JSS remain 100?

My second question is what happens to my JSS if i take a break like 2-3 months will my JSS remain the same or will get lower as i dont do jobs as usual ? and what is the maximum time for a break which wont hurt my JSS

Thanks

Tiffany S · Jul 4, 2020 07:47:04 PM

Mrwan S wrote:
What happens to my JSS if i decided to only work in a long term contract only and didn't proposal for any other jobs as i working full time on that contract ? as you know you cant give feedback while the contract is open, Also maybe i had a good amount of jobs and my JSS is 100% adn want to just focus on my ongoing jobs only from now on will my JSS remain 100?

My second question is what happens to my JSS if i take a break like 2-3 months will my JSS remain the same or will get lower as i dont do jobs as usual ? and what is the maximum time for a break which wont hurt my JSS

Thanks

That depends on your recent jobs. Your JSS is calculated based on the past 6, 12, and 24 months and your score is the highest of the three. So, jobs are constantly dropping out of each of those windows. The longer you are away, the more jobs drop out, which can change your score. But, whether that's for the better or worse depends on your jobs.

Mrwan S · Jul 5, 2020 10:54:38 AM

Thank you Tiffany, can you help me about the long term question ?

Prachi T · Jul 4, 2020 02:35:42 AM

I've been top-rated ever since I stumbled into it in my early days. (I wasn't even taking freelancing seriously at that point.)

My JSS has been 100% except for a short while when it dropped to 94%. (A client hired me but didn't assign work for about two months. When he started paying, the JSS was back to 100 quickly).

The main parameter - Clients who would recommend you - has gone from 100 to 88 to 91. And it has been at 91 for weeks now!

I had one disaster contract this week and I am prepared to assume that he rated me 0 or 1 when he was asked whether he would recommend me. But, today, I notice that my recommendation score has dropped to 79%!

Is it even possible for one bad contract to do that to me? Note that my JSS is still 100% after the last update ad the recommendation score was 91% till yesterday.

I have only 16 closed contracts, though, and 3 of them don't have feedback. Am I looking at a major drop in the JSS, God forbid, below 90?

I am worried about tomorrow's update. I so don't want to be the person who comes here complaining that the JSS calculation is unfair. *fingers crossed

I know no one can give me specific answers here. Just looking for opinions.

Petra R · Jul 4, 2020 03:10:23 AM

Prachi T wrote:

I had one disaster contract this week and I am prepared to assume that he rated me 0 or 1 when he was asked whether he would recommend me. But, today, I notice that my recommendation score has dropped to 79%!
Is it even possible for one bad contract to do that to me? Note that my JSS is still 100% after the last update ad the recommendation score was 91% till yesterday.

The recommendation score is only updated every several (widely believed to be 5) jobs, but yes, you will likely see a drop. The size of the drop will depend on your calculation window and how many completed contracts there are in your 6, 12 and 24 month calculation window.

Have you ever used your top rated perk? If not, you can remove that contract from your JSS calculation.

Prachi T · Jul 4, 2020 04:13:59 AM

Thank you, Petra.

Yes, I'll use the perk tomorrow if the JSS goes down drastically.

Will I have to wait for two more weeks for the new JSS calculation to reflect on the profile, iff I use the perk?

Petra R · Jul 4, 2020 04:34:43 AM

Prachi T wrote:

Will I have to wait for two more weeks for the new JSS calculation to reflect on the profile, iff I use the perk?

Unfortunately, yes.

Edel G · Jul 5, 2020 02:18:23 AM

Hi,

Can someone please enlighten me with regards to JSS. Mine has been stuck on 83% and all of my feedback is 5 stars except one which is 4.25 ... is this enough reason to be at 83% only? Thanks in advance.