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JSS

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Active Member
Huy H Member Since: Feb 25, 2019
2021 of 3,598

4.8 ratings can change the JSS ?

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Active Member
Ivan D Member Since: Mar 31, 2019
2022 of 3,598

Hmmm, so I see my updated JSS on my Profile page, but on My Stats the old JSS is still visible, and when you search by using filters, the old value is used.

When is this synced?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2023 of 3,598

Hi Ivan, 

I checked your account and can see that your Job Success Score on your My Stats page, and on your profile page match. Let me know if you're seeing something else. 


-Avery
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Community Guru
John K Member Since: Feb 17, 2015
2024 of 3,598

Huy H wrote:

4.8 ratings can change the JSS ?


4.8 can change JSS, if the private feedback (how likely are you to recommend this freelancer) rating is less than 9.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
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Active Member
Anton L Member Since: Feb 17, 2019
2025 of 3,598
Hi, Upwork!
I was wondering if you could answer me in one question please.
I have five 5-stars completed jobs.
And get for them only 88% jss.
How it possible? I'm always trying to do my best for my clients, I think they really appreciate it and they gave me usually 5 stars. Why my JSS is only 88%? What I did wrong?
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Community Guru
Sanja D Member Since: Dec 18, 2013
2026 of 3,598

check your "client who would recommend you" percentage on your stats page

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Community Guru
Petra R Member Since: Aug 3, 2011
2027 of 3,598

Sanja D wrote:

check your "client who would recommend you" percentage on your stats page


He does not have that yet, it will take a few more jobs.

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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
2028 of 3,598
Hi Anton,
I think someone gave you low private feedback.
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Active Member
Anton L Member Since: Feb 17, 2019
2029 of 3,598
Thank you for your answer. It might be I guess, but I can't remember that someone of my clients was unhappy.
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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
2030 of 3,598
They gave you good rating because they don't want to ruin your profile. But in private, they gave what they want.
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