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JSS

Community Guru
Petra R Member Since: Aug 3, 2011
2201 of 2,312

Abhishek G wrote:

just need to know .. rejecting offer is effect on jss ?

so can u help me rejecting an offer also effect on jss ..


No

Ace Contributor
Abhishek G Member Since: Sep 20, 2018
2202 of 2,312

ok but last time i had jss 86 % after that i made two project successfully with good score 5 stars i was expecting my jss will be around 90 - 95% but its dropped and i got 84 % .
what should i do now . 

Active Member
Jonilyn A Member Since: Jun 8, 2018
2203 of 2,312

Hello everyone!

 

Just want to ask why my JSS drop 77% from 100% even though I have positive feedback, but I have some contracts active and almost 5 months no earning because the clients did not respond.

Is it possible that this is the main reason why my JSS drops?

Ace Contributor
Abhishek G Member Since: Sep 20, 2018
2204 of 2,312

 i got it now . thanks ... and trust me i did not spamming first time i did not get option anything ... im closing as a solution . 

Ace Contributor
Abhishek G Member Since: Sep 20, 2018
2205 of 2,312

I need help . 
last time after complete the task **Edited for Community Guidelines**

 at that time my jss was 86% .

But AFTER that i got 3 task complete

**Edited for Community Guidelines**

Now its become now 84% . please any support team check and let me know because i have rejected two contract also ( which i havent' accept )  

Community Guru
Petra R Member Since: Aug 3, 2011
2206 of 2,312

Abhishek G wrote:


last time after complete the task at that time my jss was 86% .

But AFTER that i got 3 task complete

 

Now its become now 84% . 

because i have rejected two contract also ( which i havent' accept )  


Rejecting offers does not affect the JSS.

 

Private feedback does.

 

Ace Contributor
Abhishek G Member Since: Sep 20, 2018
2207 of 2,312

Private feedback from client' side ? 

Community Guru
Petra R Member Since: Aug 3, 2011
2208 of 2,312

Abhishek G wrote:

Private feedback from client' side ? 


Obviously.

 

Active Member
Syed Alamdar H Member Since: Feb 8, 2019
2209 of 2,312

Hi Everyone, 

 

Thank you so much for taking the time to read my query!

 

I'm a freelancer and just started my career on Upwork. I struggle very hard to get my clients happy and delivery them a quality of work all of them was happy and leave  5 Stars reviews.

 

I'm curious about JSS (Job Success Score) I already read plenty of articles on "How to JSS Calculated"

 

My JSS drop down from 100% to 93% then 87% I Contact to Upwork Customer Support and after 8 to 10 days I got an email that my JSS has been fixed. I was pretty happy because I thought my problem just got solved when I checked my JSS It was 80%.

Anyways is there anyone who can help me to fix that problem for me and even If it was calculated right then please leave your kind suggestions how can I improve my JSS.

 

(I'm not a Native English Speaker so please ignore the errors))

Advance Thanks for your help!


Moderator
Goran V Moderator Member Since: Mar 24, 2017
2210 of 2,312

Hi Syed,

 

I checked your account and can confirm that your JSS calculation is correct. Please keep in mind that your JSS is updated on 6-12 and 24 months.
I would recommend working on small fixed price projects as they are included in your calculation a bit faster. To learn more about the factors included in your JSS calculation check out this Help Article. Thank you.


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