JSS

Naveen S · Jan 19, 2020 09:18:20 PM

My job success score drops from 100% to 83% because client gives me a test job of $10 and i did so and submit according to given time. But client was demanding out of space results which was not possible in any case and he deleted the project. Also, i get 2 new jobs in this meanwhile and 1 repeated contract. But, it doesn't looks positve to my profile and also doesn't help in improving JSS.

Is there anything which i need to takecare or i'm doing anything wrong. Please, guide me.

Oleksandra K · Jan 20, 2020 12:56:33 AM

Hello,

I have a question regarding the job success score update.
I had unsuccessful project (contact for 52$ and 3.3 grade). After what my JSR decreased by 3 points. Then I had successful project in 10 times more (500$ and 5.0 grade). And JSC didn't change.

Can it be the mistake?

Thank you,
Oleksandra

Arnold Dominic V · Jan 20, 2020 01:46:04 AM

my 100% jss score dropped from 100% to 93% without doing anything, I dont have a pending job recently.

Petra R · Jan 20, 2020 02:01:58 AM

Arnold Dominic V wrote:
my 100% jss score dropped from 100% to 93% without doing anything, I dont have a pending job recently.

You no longer have enough completed contracts in your 6 month window, so your JSS is calculated at you 12 or 24 month window, so the not-so-great outcome from May last year once again counts towards your JSS

Arnold Dominic V · Jan 20, 2020 02:20:13 AM

Thank you for the reply I understand now

Abo Baker S · Jan 20, 2020 03:37:42 AM

I have noticed some points. But most important one point is, when a freelancer complete a project of the client.
And client dosen't close the project or saying he have more work and didn't provide the work and even not responding on uprowk.
The the UPWORK algo takes down the JSS of the developer.
I think it is not the good for freelancers. and it takes down a person down.
Please share your thoughts.
Best Regards
AB

Farhan I · Jan 20, 2020 03:45:24 AM

This is 100% correct and upwork needs to take care of it.
Sometimes client also changes their mind and close the job with no earning then upwork also take effect on JSS and I think it should not take any effect on JSS.
There are all the restrictions for freelancers and they don't take any action against the client instead of on waiting for thier response.
"Inactive and canceled by the client" should not take any effect on freelancer JSS.
Thanks

Petra R · Jan 20, 2020 03:45:55 AM

Abo Baker S wrote:
when a freelancer complete a project of the client.
And client dosen't close the project or saying he have more work and didn't provide the work and even not responding on uprowk.
The the UPWORK algo takes down the JSS of the developer.

No. It does not.

If money has been paid on the contract and you don't have an insane percentage of such contracts, they don't have any effect on your JSS at all.

Farhan I · Jan 20, 2020 03:49:03 AM

But it extremely effects when nothing paid by the client though everything is in the client hold.
It happens with me.

Petra R · Jan 20, 2020 03:51:41 AM

Farhan I wrote:
But it extremely effects when nothing paid by the client

Don't accept any contract until you have what you need to complete the first milestone or log ten inutes of time (if hourly)

"Nothing paid" contracts are easy to avoid.