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JSS

sahil_rathi
Active Member
Sahil R Member Since: Dec 10, 2017
1 of 6

My JSS decreased from last week although my clients gave good feeback with 5 out of 5 star rating,

 

can I know why this happened

dataextract
Community Guru
Ramesh K Member Since: Oct 25, 2015
2 of 6

Why some fixed price jobs are still in open state which were started in April, July months?

That may be the reason.. lot of projects in open state.

voskerchian
Community Guru
Hasmik V Member Since: Aug 12, 2017
3 of 6

Hey Sahil,

 

There are many, many things that have an impact on JSS besides the public feedback that clients give you.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Sahil,

Keep in mind that private feedback is also included in the calculation.
You can focus on finishing short projects that will be included in the calculation little bit faster.

~ Goran
Upwork
javani
Active Member
Jawid D Member Since: Jun 22, 2015
5 of 6

Hello,

I've had 3 short term projects which have been ended with a 5 on 5 ratings and still my JSS have decreased significantly Smiley Sad

 

This is not encouraging at all bro..

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Jawid, 

 

JSS is calculated in 6-12 and 24 moths windows, meaning that if your good outcomes are pushed out of this windows your JSS will be lowered. Private feedback is also a big factor in the calculation for your JSS.
To learn more about JSS you can visit My Job Success Score help article.

~ Goran
Upwork
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