Nov 14, 2018 07:57:16 PM Edited Nov 14, 2018 08:19:42 PM by Avery O
Hello,
I'm having an issue with my job feed. Since this morning, no jobs are showing up and the error, "Sorry, we couldn't find any matching criteria" is all that I can see. I have saved job searches and haven't encountered this problem before. I also cannot view my proposals. I have already cleared my cache/cookies and did not have any luck. I also tried viewing upwork on a different web browser with the same result.
Thank you,
Kayla
Nov 14, 2018 08:34:14 PM by Avery O
Hi Kayla,
I checked your account, and I wanted to make sure if this is indeed a technical issue. It looks like you saved a few job searches, but none of the jobs posted meet your saved job filters. I checked your Recommended page, and new jobs are on the feed. Have you tried saving a job search with different or no filters (save for the keyword) to see if the issue will persists?
Nov 14, 2018 08:42:09 PM by Kayla C
Nov 14, 2018 09:09:33 PM by Avery O
Thanks for letting me know, Kayla. I'll ask a member of the team to investigate this for you.
Nov 14, 2018 10:34:03 PM Edited Nov 14, 2018 10:35:50 PM by Anneli K
This exact same thing happened to me yesterday!
Upwork contacted me privately after me asking about this here and adviced to make searchers and save them - now the job feed shows jobs based on my saved searches. I'm not sure what it was based on before as I didn't have saved searches at all before this.
I was also told that there is a technical issue with "recommended" feed.
Nov 15, 2018 02:05:06 AM by Annette E
I have the same issue with the default "U.K. only" jobs but not with "My Job Feed". I can manually search for "U.K. only" jobs and that will indeed render results, but the default setting only shows:
Nov 15, 2018 02:12:20 AM by Goran V
Hi Annette,
One of our team members will reach out to you via ticket and assist you further, thank you.