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goodfellow3
Community Member

Job Scam Alert

Someone has been scamming freelancers on Upwork on behalf of our agency


That person claims to be the secretary to our agency Executive

 


They typically post jobs on the Upwork, offering freelance data science and visualization specialists to complete a commercial project for one of our clients. If you reply to one of those advertisements, they’ll ask you to continue communication through messengers.

 

You'll be asked to pay a compulsory insurance fee. If you're unlucky to transfer the money, that'll be the last you hear from them.

 

We've been fighting the scammers ever since we got wind of them a month ago. However, preventing online fraud requires close cooperation between many parties.

 

Therefore, we kindly ask anyone who'll happen to interact with the impostors or, unfortunately, fall victim to their fraudulent activities to report the criminals to Upwork support.

18 REPLIES 18
g_vasilevski
Retired Team Member
Retired Team Member

Hi Vitali,

 

Thank you for reporting this and for making Upwork a safer place. I can see that you're already communicating with our team regarding this on your ticket.
If there's anything else I can assist you with, let me know. Thank you.

~ Goran
Upwork

Hi Goran,

 

Yes, we want to spread this Alert accross as may Upwork users as possible since we keep getting new reports despite what we are communicating with your team

Thank you for reporting it here. The more aware everyone is that scams are here, the less likely they are to fall for them.

goodfellow3
Community Member

just another examle of it scam

Hi Vitali,

 

Thank you for reporting this. I have shared your report with the relevant team. This will be reviewed and appropriate action will be taken as defined in our TOS.

 

Thank you

Pradeep

Upwork
goodfellow3
Community Member

Hi Pradeep,

 

we have been combat with it for last monthes, we reported dozens of cases to your support, but the support is too passive on their replies and actions taken, so I must say almost useless. As I mentioned above our target is spread this alert accross as many Upwork users as possible. 

fd3b8a5f
Community Member

Hi Vitali.

I also think the biggest problem is that, new Freelancers dont know or are not aware how to navigate Upwork community. I just only recently discovered this. Scammers take advantage of us because we are new, and  still trying to get an overview of the platform. We not sure how things work or were specifically to get immediate help.

I reported a suspicious job post, but I got no feedback from Upwork, or do we not get feedback? 

 

Lebo.


Lebo R wrote:

I reported a suspicious job post, but I got no feedback from Upwork, or do we not get feedback? 


I rarely get any feedback after flagging something, but that doesn't mean action hasn't been taken. If you're new, do yourself a favour and read this: https://community.upwork.com/t5/New-to-Upwork/List-of-red-flags-for-scams/m-p/1017044

 

Hi Christine,

Thanks for your input, however any ticket submitted to the Help Center assumes dialog ie support's answering or confirmation that it has been received and being reviewed. In our case lots of tickets are just ignored, that's why scammer feel very comfortable here in comparison to similar platforms where support takes actions and replies within business day max. 

eleoz
Community Member

Those **Edited for Community Guidelines** are getting more and more clever. 

 

They even post job as UpWork Plus Clients, hiding suspicious activities, ridiculously high fees and unverified payment methods behind the Plus Client label.

 

Plus Client condition might sound "reassuring and reputable" and the equation "client is upgrading their mebership plan = serious client/serious job post" can be misleading. 

 

Stay sharp!

Eleonora,

 

Yes, they are but Upwork should be more procative on preventing such activities as other similar platforms do. At the moment our agency did not get the expected level of support and assistance from Upwork Help Center (just default rare replies), that why we run our own campaign warning users here and all over internet


Vitali L wrote:

At the moment our agency did not get the expected level of support and assistance from Upwork Help Center


What kind of "support and assistance" do you expect? Or actually need?

 

The scam you originally described would only affect people who both (!) violate the terms of service and fail to use even a little bit common sense.

 


Vitali L wrote:

We've been fighting the scammers ever since we got wind of them a month ago.


Why? What's it got to do with you and/or your agency? You report them (if you like) and then you've done your bit. Stay in your lane. Nobody appointed you the vigilante of cybercrime.

 

Flag them and move on.



Petra,

 

they are offering jobs on behalf of our agency and asking for insurance payments. They are using our good name, that is why we need assistance and that is why we are figting. Hope this answers all of your questions


Vitali L wrote:

they are offering jobs on behalf of our agency and asking for insurance payments.


Oh, I see, that makes more sense now.

 

Practically speaking, other than taking the job posts down faster, what do you expect? (That bad job posts aren't taken down fast enough is something that isn't disputed).

 

Petra,

 

Thats right. Good examples:

  • Removing reported post faster
  • Implementing and intro algorithms that would prevent users switching to other platforms (numbers hsaring, stop words, etc)
  • Different verifications, etc
a28ea25d
Community Member

Hi, thank you for your ticket.

It happened to me yesterday. I proposed for a job that seemed to be about translations, then they sent me a message where they said that I should have contacted the user**Edited for Community Guidelines** on Telegram.  Then he/she sent me the work to do, that had nothing to do with translations, and then, when it came to payment they sent me a fake payment advise and said that I should have paid a Transaction Fee (very high amount) in order to get the money I deserved.

 

To do all of that they use the name of the company "**Edited for Community Guidelines**", and pretend to be them.

petra_r
Community Member


Francesca T wrote:

they said that I should have contacted the user**Edited for Community Guidelines** on Telegram. 


This is part of the reason why it is strictly forbidden to communicate with clients outside of Upwork without an Upwork contract in place. When freelancers violate the terms of service, they make themselves vulnerable and could be scammed (along with Upwork taking action against them for violating the terms of service).

 

If you avoid communicating with prospective clients outside the platform, you can avoid almost all the common scams.

 


Francesca T wrote:

Then he/she sent me the work to do, that had nothing to do with translations, and then, when it came to payment they sent me a fake payment advise and said that I should have paid a Transaction Fee (very high amount) in order to get the money I deserved.


Yes, that is one old the oldest scams on the net. You weren't even hired so I hope you didn't do any "work"? There is no work, Just a scammer trying to find peopole who violate the terms of service and don't use common sense. 

 

At least you realised that it was a scam eventually.

02fe2a5d
Community Member

Good day, I almost fell victim to the same scam, I send a proposal to one of the clients  yesterday, even did their trail test, and this morning they have send me the projects advising me should I  not pay the Insurance fee I will loose the job. I advised that regretfully I need to decline the project then, and to no surprise I had no reply since then.

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