Job Success Score (JSS) not increase

[#1]

Hello Upwork Team,

My success percentage is not moving, I have completed 4 successful projects in the last week all with a 5-star rating and one with a bonus from the client too. but my percentage is not moving up. it is 96% since last 15 days.

Can anyone help me on this issue?

Thanks

[#2 · Accepted solution]

Hi. On your profile I only see one job completed during the most recent two week period (Feb. 21 - March 6). Depending upon exactly what private feedback the client left, it isn't really odd that that one job didn't change your JSS. Keep going, you're dong great.

[#3]

Hello,

My success percentage is not moving, I have completed 4 successful projects in the last week all with a 5-star rating and one with a bonus from the client too. but my percentage is not moving up. it is 96% since last 15 days.

Attached my state screenshot.

Any reason for this why not updating jss

Thanks