Job Success Score Probleme

[6c2ba9d1]

Hello Everyone, Is that normal that My Job Success score is 75% even though all Client Reviews are 5 stars, and just one review is 4.7? 

because it really affects getting more orders.

[25005175]

Public feedback has little or no effect. It is all about the private feedback, which you cannot see. From the article Leave Feedback on a Contract:

• Private — We use this to assess the talent or agency's job success. This is an opportunity for you to provide information to Upwork that you may feel uncomfortable sharing publicly. This feedback remains on file, and cannot be edited. [italics mine]