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Re: Job Success Score missing

elon_
Active Member
Rastko V Member Since: Sep 21, 2018
1 of 17

My Job Success Score is missing. How can I find out what is going on? Thank you.

antoniocuratolo7
Ace Contributor
Antonio C Member Since: Dec 11, 2018
2 of 17

Hi everybody

I've got some problem with my stats and my profile page:

  1. My stats - Clients who would recommend you: up to 1 hour ago it was 100%, now there's just a dash (-);
  2. My stats - Responsiveness: it appears "Your responsiveness will be determined after you receive and respond to a few more job invitations. Top freelancers accept or decline all invitations within 24 hours.
  3. Profile page: JSS, earnings and number of jobs desappeared

Anyone else has this kind of issues? I guess it's just a bug...Smiley Frustrated

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 17

Hi Antonio, 


I checked your account and can see that your stats are displaying correctly. Are you still seeing your My Stats page incorrectly even if you try basic troubleshooting such as clearing your cookies or using a different browser? 

Screen Shot 2019-04-25 at 10.01.36 AM.png


~ Avery
Upwork
antoniocuratolo7
Ace Contributor
Antonio C Member Since: Dec 11, 2018
4 of 17

Thank you Avery Smiley Happy 

e92d2f64
Active Member
Davis Edward D Member Since: Oct 26, 2018
5 of 17
Happen to me earlier today. Wait a few hours and it will go back to normal. You might also have trouble searching yourself too, but that also goes back to normal.
antoniocuratolo7
Ace Contributor
Antonio C Member Since: Dec 11, 2018
6 of 17

Me too. JSS, earnings and number of jobs are missing, and I've got issues in my stats too...

elon_
Active Member
Rastko V Member Since: Sep 21, 2018
7 of 17
Thanks. I can see your JSS. It is 100
tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
8 of 17

I can see it.

francescasinger
Active Member
Francesca H Member Since: Sep 30, 2018
9 of 17

My JSS and stats are not showing up as of this evening... trying to figure out what is going on!

 

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
BEST ANSWER
10 of 17

Francesca, I can see yours, too, but not my own. Whatever is happening is only affecting our own view, not what others see.

 

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