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mcecchin
Member

Job Success Score

Hi,

today my JSS score updated to 75% event though I have all 5-stars reviews from my clients.

 

could someone of support check?

 

Many thanks!

 

Regards,

Mirko

 

2 REPLIES 2
a_lipsey
Member


Mirko C wrote:

Hi,

today my JSS score updated to 75% event though I have all 5-stars reviews from my clients.

 

could someone of support check?

 

Many thanks!

 

Regards,

Mirko

 


Do you have any open contracts that have received no payment that have been open longer than 60 days?

youssefbahaa
Member

Hello Mirko, your JSS will be improved over time as you finish more contracts successfully.

For your information, having a 5-stars review is a great thing as Public feedback, however, unfortunately, it doesn't mean that the client gave you good private feedback, which massively contributes to your JSS calculations.

 

I genuinely hope you can improve your JSS soon. You can do that by getting more successful contracts and good relations with your clients.

 

Wish you the best,

Youssef