Job Success - question & answer

[Suzanne N]

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@Setu M wrote:
So I am bumping this thread because we were promised some updates to the information provided on JS score.

Our Community Manager indicated that this was forthcoming and recently asked for "a week or so."

Just keeping the thread relevant, as we expect some long awaited information this week.

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 Good luck on an answer Setu. The typical answer has been the same recently on most threads that are important. "That being said, we have shared this discussion and your feedback with the team and this is something we are going to revisit."

It is the same thing repeatedly lately. I am sorely disappointed in the lack of response or concern for the members. I had high hopes for some of the changes that have been made and really wanted to be supportive, but when we are blown off and ignored with responses such as the above I am just disqusted with the whole thing.

I believe Upwork hopes we will all give up and go away so they can build their little empire and not give anyone a say in anything. I for one will sit back and watch their empire tumble when they lose all their top freelancers and clients because they can't answer questions or budge one bit on things they know most likely themselves are not effective.

[Setu M]

Suzanne,

I realize you are getting frustrated, and rightfully so. I will continue to wait patiently on this one since this is my marker for alot of things going forward. I do not believe a response to this important problem should have taken this long, but I am willing to compromise on that if a substantial release is made before week's end.

[Leah M]

Keep up the good fight, you guys.

[Setu M]

Today is Wednesday.

Bumping this thread once more. I really hope we can have the promised information before the end of this week.

[Krisztina U]

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@Setu M wrote:
Today is Wednesday.

Bumping this thread once more. I really hope we can have the promised information before the end of this week.

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Still no info, although it had been promised last week, or was it the week before that? 

[Lena E]

Setu,

I appreciate your due diligence, like Garnor said, we will be providing more information about JS Score soon. I understand your frustration and appreciate your patience. I doubt we will have it by the end of the week, but information is being put together.

Thanks, 

Lena

[Krisztina U]

Perhaps less of this

and more of this

would speed things up? 

[Setu M]

I appreciate the update from Lena.

But waiting a month for a few lines of documentation explaining a bit more on a system already in existence is a bit too much. It is also symptomatic of the real nature of the problem plaguing Upwork.

Whether it is JS score, CS, or just basic information on the most practical workings of the platform; it takes too long to have issues sorted out or even acknowledged.

If the Man himself is not behind the delay, then some serious problems are facing Upwork, if the most basic dissemination of information takes a month to process.

Since I suspect that Garnor is not to be blamed!?.... the system is ridiculously inefficient and needs more fixing, than anyone first thought.

[Lena E]

As an update, you can expect to have information around JSS early next week. Ok Krisztina, I will go wake him up. Thanks for the laugh that was good. 

-Lena

[Setu M]

Ok Lena. You are a brave soul.