Job descprtion

[nandees]

Hi guys, what to do if the client asks for extra work, something which is not written on jd and set up the same milestone.
Usually i do not bother with such situations, but today i came across to one client who wants one technical report to be made, on his jd he had 2 requirements and budget of 15 USD, but later on, he said to consider 5 more points with the same budget.

[nkocendova]

Hi Nandeesh,

If the work the client is requesting does not align with the job description, you can suggest creating a new milestone for the additional work and discuss the milestone amount.

[nandees]

Hi Nina, Thanks for the reply.
Actually i asked the client for that but he wants me to do the extra job under same milestone 

[tinker_bell3]

Hi Nandeesh,

It is best to talk to your client about this and explain to him politely, detailing as to why you cannot do the additional job under the same milestone. Please give as much detail as you can so that you and the client can agree on how this additional job is going to be completed and avoid any misunderstandings that may arise.

[prestonhunter · Accepted solution]

It takes wisdom and experience and practice to deal with these clients. My advice is to be polite, but firm. If a client asks for work outside of the scope of the original agreement, agree to do so as part of a new milestone or contract.

ALWAYS point out that you will be happy to switch to an hourly contract which is more flexible and will let you work on any task the client asks for.

The client should know that there is no flexibility in a fixed-price contract. The agreement is the agreement. The client will let you do the work as agreed and ask for nothing else, or she loses her fixed-price privileges with you. You will do hourly only if she does not respect the way fixed-price works.