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Job feed based on my categories all messed up

thebrainwiz
Active Member
Josip Z Member Since: Feb 1, 2018
1 of 125

Why in my job feed there are jobs that are not marked as my categories?
I have selected My categories mostly graphics, but in job feed I get jobs that are outside of my selection like: PHP Scripts, HTTP, Java, Market Research, C, C++, Sales Process, Sales Management, Sales Operations, Sales Strategy...


Thank you.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 125

Hi Josip,

 

My Feed tab of your Find Work page will display jobs based on the searches that you save. So you can configure your feed to your needs by running searches, applying filters and saving them to your feed. Check out this help article for more information on how you can perform searches, save them to your feed and improve the results you see in you feed.

~ Valeria
Upwork
thebrainwiz
Active Member
Josip Z Member Since: Feb 1, 2018
3 of 125

Hi Valeria,
I have done all that and nothing changed.

I still see categories of jobs I did not select.
Everything was fine until few day ago.

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4 of 125

Hi Josip,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

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okghoury
Active Member
Owais M Member Since: Dec 31, 2018
5 of 125

The same glitch happens on my side. 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
6 of 125

Hi Owais,

 

Could you please try to configure your feed to your needs by running searches, applying filters and saving them to your feed. Check out this help article for more information on how you can perform searches, save them to your feed and improve the results you see in you feed.

 

~ Nikola

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thebrainwiz
Active Member
Josip Z Member Since: Feb 1, 2018
7 of 125

Thank you.
I see that you opened a ticket.
Recently I tried to open ticket myself but there is no way to do it.

What is going on?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
8 of 125

Hi Josip,

 

Could you please share more information about the issue you experienced with submitting a support ticekt? If possible please send a screenshot of the error message you received so that we can better assist you. 

 

Thank you,

~ Nikola

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thebrainwiz
Active Member
Josip Z Member Since: Feb 1, 2018
9 of 125

Hi Nikola,

Here is screenshot.

I did not choose Financial jobs, but it still apear in my feed.

 

**Edited for Community Guidelines**

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
10 of 125

Hi Josip,

 

Thank you for following up. I am sorry for the confusion in my previous post. I was referring to your problem with creating a support ticket. I see that you are already communicating with our team on your support ticket regarding your issue with Job Feed. 

 

Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola

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