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Job listing shows verified payment, offer shows payment not verified

Active Member
Oleg H Member Since: Jan 28, 2019
1 of 5

Hey there, 
I've noticed that the same job posting has "Payment Verified" status under job listing and "Payment Unverified" status under job page. (check attachments)
Is there a way to know what status true?

Community Guru
Mark F Member Since: Jul 10, 2018
2 of 5

Oleg H wrote:

Hey there, 
I've noticed that the same job posting has "Payment Verified" status under job listing and "Payment Unverified" status under job page. (check attachments)
Is there a way to know what status true?


That's not an offer, that's just the project details.  I would try pulling up the job details page in a private browser window and logging in.  It could be that you are being served a cached page (just a guess) and the client has been verified since.  If it still says unverified, I would assume it's unverified.

 

Incidentally there is nothing wrong with a client who is not verified.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 5

Thanks for sharing your experience, Oleg.

 

I was able to replicate it and it appears that the information on Job Search page updates with a slight delay. The information on the job posting page is correct. I'll share this example with our engineers for further investigation.

~ Bojan
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Community Guru
Mark F Member Since: Jul 10, 2018
4 of 5

Bojan S wrote:

Thanks for sharing your experience, Oleg.

 

I was able to replicate it and it appears that the information on Job Search page updates with a slight delay. The information on the job posting page is correct. I'll share this example with our engineers for further investigation.


Is it possible for a client to revert back to an unverified payment?  Because I believe you are saying the client is unverified, so how does the job search page show that they are verified?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
5 of 5

Hi Mark,

 



Is it possible for a client to revert back to an unverified payment?  Because I believe you are saying the client is unverified, so how does the job search page show that they are verified?


I just wanted to chime in and clarify that yes, it's possible for the client's payment method to go from verified to unverified. For example, their payment method may expire, get declined or they may remove it. Once they fix the issue with the current method or add and verify a new one, it'll show as verified again.

~ Valeria
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