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Job on wrong account problem

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Mark F Member Since: Jul 10, 2018
1 of 2

So, I have an agency client that we have a little one off work to do for a period of time so I suggested setting up an hourly job and yesterday he sent and I accepted it and then I realized this morning that I forgot to set my default team to the agency...

 

So now the job is on my freelancer account which is a problem because, I believe, that I now have to pay the fees over again and we have worked our way down to 5%. I don't mind paying Upwork's fees, truly I don't, but I am not sure I see why I would want to pay the heavy end again.

 

So I contacted support and they told me there is nothing to do but create a new job...but they also said I should just cancel the Freelancer job and their would be no consequence and I wanted too make sure that is true before I go forward with it.  

 

I am seriously considering taking the cash hit just to not have to explain it to the client.  I also specifically remind my partner to make the default team switch before she accepted the job...and then promptly forgot to do it and she will tease me mercilessly about it.

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Petra R Member Since: Aug 3, 2011
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2 of 2

Mark F wrote:

So now the job is on my freelancer account which is a problem because, I believe, that I now have to pay the fees over again and we have worked our way down to 5%. I don't mind paying Upwork's fees, truly I don't, but I am not sure I see why I would want to pay the heavy end again.


Work half an hour on the new contract, then get the client to re-hire you under the agency. Problem solved. Get the client to close the old job.

 

They SAY that if the client ends the contract leaving positive private feedback on a nothing paid contract, it won't affect the JSS. 

 

I would not fully trust that, although I had a client make a mistake with an offer and end the contract, and it did not affect my JSS. I fired 2 clients, one caused a 1% drop, the other didn't.

 

I'd work half an hour on the existing job and close it, then get rehired.

 

It's not a horrible conversation to have with the client. Say, you made a mistake, apologize, say please. It costs the client 2 minutes. No biggie.

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