Job success score dosen't match ratings

[artededania]

I just recieved my first job success score and even though I have only recieved 5 stars on all my jobs (except 2 that didn't leave feedback) I still only got a 79%. Is this right? How can I fix it?

[AndreaG]

Hi Dania,

Job Success Scores reflect a wide range of factors such as public and private feedback, long-term contracts, and repeat ones. You can monitor your Job Success Score on your My Stats page. Please see this help article for more info about what affects your score.

Thanks!