Job success score

[tsui-singapore]

Hi!  

I am pretty new on Upwork.  

On May 26, I ended the contract 'B2B Email automation campaign sending using...' since the client did not reply to my messages.  

However, my Job Success Score dropped after that.  

I want to dispute that my score should not be affected in this case, please investigate and fix it.  Thanks!

Steven

[petra_r]

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Fai T wrote:

On May 26, I ended the contract 'xxxxxx...' since the client did not reply to my messages.  

However, my Job Success Score dropped after that.  

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Did you receive any payment at all on that contract? If not, that will have hurt your JSS (by definition, a contract that never leads to any earnings is not a successful outcome for any of the parties.)

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Fai T wrote:

I want to dispute that my score should not be affected in this case, please investigate and fix it. 

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There is nothing to dispute, investigate or fix.