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Job success

mahdi112
Active Member
Mohammad M Member Since: May 3, 2017
1 of 2

How i contact Upwork support Center that why i lost my 90% Positive rating.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Mohammad,

 

Changes in your Job Success score may be caused by outcomes of your recent contracts as well as your activity over longer period of time. Clients' private and public feedback as well as contracts without feedback, long-term relationships and open inactive contracts are included in your JSS along with other factors.

We won't be able to share which contracts affect your JSS in what way but you can find more information about how it's calculated here.

~ Valeria
Upwork
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