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Community Member




Recently one client ended a contract suddenly without any reason given to me but left 4 star rating. I was so shocked to see it because we were having great work done. I didn't understand why did it so I gave him 1 star and written everything in public feedback. 


I don't know what he did in private feedback but I did clicked on issue with client, no communication options. 


So I would like to know will my feedback to client affect my JSS? 

Community Member

Your feedback to the client will not affect your JSS. 

But if the client's private feedback is too less, then it will affect your JSS.

But 4 star rating is not a bad one.

Community Member

Giving 1 star is not a professional decision. Other clients will see this and won't want to do business with you. If I were you, I would worry about this and not about JSS

Makes Sense!

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