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Just Got 3 Positive Feedbacks But My Job Success Score Just Increased 1%

richard_wein
Community Guru
Richard W Member Since: Jun 22, 2017
11 of 11

Hi Shubham. You can only see the 5-star public feedback. But JSS is based on the client's private (secret) feedback. If one of your clients rated you only 8 out of 10 on how likely they are to recommend you, that could explain why your JSS didn't go up.

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