Aug 26, 2019 08:07:00 AM by Kalaani W
This what CS agent said :
"Jobs posted within the Talent Cloud, or when you send a proposal within an Enterprise Talent Cloud, those are job posts under Talent Cloud which were discontinued hence, your see their required connects "
Aug 26, 2019 09:18:53 AM Edited Aug 26, 2019 11:25:43 AM by Valeria K
Hi Kalaani,
Freelancers in Talent Clouds don’t use Connects to submit proposals to Enterprise jobs posted in that Talent Cloud. However, any Enterprise project posted in the marketplace will require freelancers to use Connects in order to submit proposals to that job. It sounds like the job you were inquiring about was an Enterprise job but it wasn't posted in a Talent Cloud.
Thank you!
Aug 26, 2019 09:27:27 AM by Petra R
Bojan S wrote:
Freelancers in Talent Clouds don’t use Connects to submit proposals to Enterprise jobs. However, any Enterprise project posted in the marketplace will require freelancers to use Connects in order to submit proposals to that job. It sounds like the job you were inquiring about was an Enterprise job but it wasn't posted in a Talent Cloud.
Bojan, maybe the CS person who responded to Kalaani could be gently prompted to look at her responses before sending them, because with all due respect, and even with my many years of deciphering weirdly worded communication, the "advice" quoted above (if indeed it was quoted) makes no sense at all.
(Your response makes perfect sense)
Aug 26, 2019 09:34:29 AM by Jennifer M
Yeah the "talent clouds were discontinued" made me think "huh?" so um yeah.
I didn't know that talent cloud bids cost no connects though. Interdasting. TIL.
Aug 26, 2019 11:27:47 AM by Valeria K
Petra and Jennifer,
I agree that the language in the ticket was confusing and I was just discussing it with the team. We'll make sure to clarify this information for all the agents and do proper coaching so it's communicated clearly in the future.
Thanks!
User | Count |
---|---|
445 | |
323 | |
312 | |
240 | |
177 |