So I got the message saying I needed to do the video chat to verify my profile. So I did. But the two questions the person asked me which they called "generic"... definitely not generic by the way... seemed to be trying to test my ability at what I claim I can do but they weren't applicable in the right way so I definitely didn't get the "right" answer. Does this matter?
For example, I have my self down as creative/design... which is because I use indesign and illustrator and a little photoshop. I have a degree with a minor in graphic design. The questions they asked were about saving images in one way versus the other, neither of which I ever use because always save as PDF becuase that's how most printers I've come across want them so I definitely had no idea on that one, and then a question about web design- which I don't do, never have done, and never claim to be able to do.
Does it matter that I didn't answer the questions "correctly"? Were they testing my ability or the fact that I'm a human? I originally thought they were testing that I'm a human but these questions seemed to do otherwise in which case I certainly failed.
Thank you for sharing your concern.
As you may already know, at times we’ll ask freelancers to verify the information on their profile in the mean of a video call with someone from our Trust & Safety team.
This is to verify the identity and the accuracy of a profile and to keep our marketplace safe and secure, not to assess abilities or skills.