I was searching the reason why visibility of my profile reached 0% suddenly this month and why I was not finding a single job invitation when I got 100+ invitation last month! I think, I found the reaon!
When I created my freelancer account on 2012 I also created agency (design peak) thinking if this agency needs in future. Then I started individually ane still have been working only as an individual Freelancer. I never try a job via my agency. I REPEAT, never even tried via that agency! Never added a withdrawal method there and also never imagine this USELESS AGENCY could be that BIG Issue by effecting my original/individual profile! It was happened because of upwork's new policy (https://support.upwork.com/entries/23130953).
The bug converted my individual profile into agency every time I search. I said my agency is just a name! So when my client (even I) try to search me on upwork, it shows I am an agency contract only!!!! Just imagine, I never work as an agency!!! All my completed (144) projects and worked hours (650+ hours) every activities are as in individual and funny upwork says, I am an agency and as per their policy "When you work with an individual freelancer, you will have a direct working relationship. You will often have more visibility into the work and more control over the end result."!!!
I tried to delete my so called agency some later but unable to do. I even not able to make any change there!!!
**edited for Community Guidelines** I am sad, disappointed! Don't understand what to do!
If you have created an agency under your account, you are basically the first member of the agency and asociation with it will display on your profile. It is not necessarily a bad thing but if you want to delete your agency, follow this steps:
- Switch to your agency profile by clicking on your name in the right upper corner and selecting it from the drop down menu.
- Go to your Settings and select Company Info on the left.
- You should see the option "Close my company."
If it doesn't work to close it that way, please contact Customer Support.