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2171d27a
Community Member

Keep getting an error message when trying to submit my profile

When I submit my profile for approval, it just says an error occurred. I've tried logging in again, but nothing seems to be working.

5 REPLIES 5
AveryO
Community Manager
Community Manager

Hi Rohan, 

It looks like you were already able to set up your profile. Let me know if you still need help with anything!


~ Avery
Upwork
2171d27a
Community Member

Hi, it's showing that I still have not submitted my profile and it is on the "Preview Profile" page. I am still getting the error and am unable to navigate to any other page while logged in.

BojanS
Community Manager
Community Manager

Hi  Rohan,

 

I checked this for you and it looks like you didn't complete all the information required under the application form. Please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review.

 

Let us know if you need any assistance going forward, we're here to help.

 

Thank you!

~ Bojan
Upwork
2171d27a
Community Member

Hi,

 

I've tried clearing the cache and other browsers, but I'm still getting the same issue. I couldn't find any part missing from my application.

 

Thanks

BojanS
Community Manager
Community Manager

I'm sorry to hear that, Rohan!

 

One of our team members will reach out to you directly to assist you with completing your application. 

 

Thank you for your patience. 

~ Bojan
Upwork
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