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clairie_m
Member

Late Manual Time

Last January 22, I exceeded my client's weekly limit but I forgot to add the manual time on the very same date. I added manual time two days after for January 22. I informed my client about it but now he's telling me that he got billed only for the weekly limit. He's asking me now if there is something he needs to do so that I will get paid for the extra time I worked.

ACCEPTED SOLUTION
petra_r
Member

You do not get automatically paid for time over your weekly limit, regardless of whether you track it or enter it manually.

 

You can ask your client to pay for the "over the weekly limit" hours as a bonus, and maybe raise your limit to avoid the issue going forward.

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4 REPLIES 4
petra_r
Member

You do not get automatically paid for time over your weekly limit, regardless of whether you track it or enter it manually.

 

You can ask your client to pay for the "over the weekly limit" hours as a bonus, and maybe raise your limit to avoid the issue going forward.

stencil_media
Member

What Petra said, but he won't have been billed/invoiced/informed about it yet... as you submitted the hours during the current week, rather than last week.

"Welcome, humans. I'm ready for you!"
- Box, Logan's Run (1976)

One of my freelancers entered no time for last week here.  Can I enter late hours for payment?  Freelancer is aware now that upwork tracker must be used going forward.

aocumen
Community Manager
Community Manager

Hi Regina, 

You can enable manual time on your freelancer's work diary, and she can add the hours she worked last week to this week's work diary. This way, you will be automatically charged next Monday for the amount of work your freelancer logged this week. 

 

Alternatively, you can also give a bonus to your freelancer for last week's hours. 


~ Avery
Upwork