Less hours are shown at Work In progress

[jamilnuaman]

Hi Upwork Team,

Today I have worked 5 hours and 30+ minutes for an hourly contract  and logged hours by using Upwork Desktop app. The issue i am facing is only 4 hours and 40 minutes are being shown that I have worked which results less earning compare to my actual earning for today.

You can find below things in attached snap.

• 4 hours and 40 minutes are shown to be logged but when I have closed the work it's showing 5 hours and 30+ minutes
• Last screen capture time is 6 hours ago, at bottom of image my local time is shown, compare last screen capture time with local time i.e
  • 3:45 pm Pakistan time and 6 hours back is 9:45 am
  • I started my work at 4:07 am 

Please help me out. It seem there is some issue happen with time log.

[g_vasilevski]

Hi Nuaman,

Could you submit a support ticket directly from the Desktop app as it will include your logs and our engineering team will be able to assist you further?
To do this, click on the Settings Cog > Support & Feedback. Thank you.

[jamilnuaman]

Thank you Goran for quick response.
I have sumit the support ticket.