I`m sorry about the delay with this, our team is finishing up their review and once it's done our team will update your ticket with more details. If you have any additional questions feel free to post them directly on your ticket, thank you.
I apologize for the delay. I have spoken to the team who is in charge of reviewing your account and they will update the support ticket. If you have further questions, or need more information, you may post it on the same ticket thread as they will be able to assist you more efficiently on your concerns regarding your account verification.