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Community Member

Live Chat Support

sometimes when i ask for live chat i get that message 

Our agents will be back on soon! 

But, don't worry!

You can still submit a ticket, which allows us to get back to you at a better time (usually within 3 business days). "


and sometimes i can actually chat with someone so the question here 

does live chat support has certain time to chat with and thats why its giving me this message or they are too busy atm or what !!?

can someone explain this to me !!?



Community Member

Don't try to use live chat support.


If you have a question or concern, go ahead and post here in the Community Forum.

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