sometimes when i ask for live chat i get that message
" Our agents will be back on soon!
But, don't worry!
You can still submit a ticket, which allows us to get back to you at a better time (usually within 3 business days). "
and sometimes i can actually chat with someone so the question here
does live chat support has certain time to chat with and thats why its giving me this message or they are too busy atm or what !!?
can someone explain this to me !!?
Thanks
