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Live chat isn't working

ahmydwaqar
Active Member
Ahmad W Member Since: May 27, 2020
1 of 4

Hi there,

 

I'm a Top Rated Freelancer on Upwork. But not able to do live chat with upwork agent. As Bot doesn't give me an option for chat. Can someone please let me know, is there any problem with chatbox?

 

Thanks Regards,

 

Ahmad waqar

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
2 of 4

Hello Ahmad,

 

I am sorry to hear that you are unable to contact our Support using live chat. Could you please try again after clearing the cookies and cache on your browser or try using a different browser? You can also send us your query here so that we can assist you further.

 

Thank you.

Pradeep H.

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ahmydwaqar
Active Member
Ahmad W Member Since: May 27, 2020
3 of 4

Hello Pradeep,

 

Thanks for responding. let me share screenshots with you. There is no option for live chat. It's asked me directly to send email. Even I'm Top Rated. Please check attached screenshots. 

 

Thanks Regrads,

Ahmad W.

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4 of 4

Hello Ahmad,

 

I've forwarded your report to our relevant team who will investigate your report and reply via support ticket as soon as possible to update you with the status.

 

Thank you.

Pradeep H.

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