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Live chat support not working

Live chat support option not working for me today. Does it work for you?

Cicking on "Contact us" open chat bot only and the real old help options.

Community Manager
Community Manager

Hi Zeeshan,


I just checked and as a Top Rated Plus freelancer you should have access to all support options via the Get Help button at the bottom left here (here is a screenshot.) It'll ask you to type in your question, then offer possible solutions. If those solutions don't fully address your question, you can scroll down past them, click "Contact Support" and select your question's category. Once you click "Continue," you should see your support options. 


You can also share with us your concern so that we can assist you accordingly or have the correct support team assist you.


Thank you! 

~ Bojan

Hi Bojan, I also need help but I can't find any support. Please.. I want to reach out to support ASAP

Community Manager
Community Manager

Hi Shamsa,


Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

~ Nikola
Community Member

Hey Zeeshan, did you have a question the Group could answer? Thanks!

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