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Active Member
Genesis E Member Since: May 27, 2020
11 of 25

Hi, can you help me to have a video chat with Upwork Agent for my identity verification? Thank you

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 25

Hi Genesis,

 

Please follow the instructions shared with you on your ticket with number 28766773. If you`re experiencing any problems on your end feel free to follow up directly on your ticket and our team will assist you further. Thank you.


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Active Member
Genesis E Member Since: May 27, 2020
13 of 25

so I just need to wait for someone to contact me through my email or Upwork account for the video verification that I need?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 25

Hi Genesis,


Our team has already reached out to you via ticket and you can access it on this Link. Thank you.


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Active Member
Ben L Member Since: Jun 1, 2020
15 of 25

Is someone here?

 

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Active Member
Ben L Member Since: Jun 1, 2020
16 of 25

I need some help and BOT doesn't help.  How do you get a live person?  We are shut down in the middle of a big project.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
17 of 25

Hi Ben,

 

Could you please send me more information about the problem you are experiencing so that I can check and assist you further? 

 

Thank you.

~ Aleksandar
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Active Member
Ben L Member Since: Jun 1, 2020
18 of 25
I can't get past this screen.  We've been down for three hours.  This is not good.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
19 of 25

Hi Ben,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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Active Member
Ripon A Member Since: Jan 11, 2018
20 of 25

Yes Mem

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