I checked your account and you`re able to submit proposals, if you experience any problems with it let me know.
I’ve also reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.
When I send a proposal to a client that has specified that they'd like freelancers only located in the U.S. Upwork gives me a warning that "I do not meet the requirements" of being in the United States and the client will see that. The issue is that I am in the United States and my location and Identity have been confirmed.
I don't know how to contact support, someone please help!
This happened to me today too! I had my location verified when I first started on Upwork, have been active on here for over a year and have Top Rated status, and yet I'm trying to apply to several jobs today and am getting an error message that I "don't meet the location requirements". ???? This must be a bug in their system. This is a screenshot of what I see:
When I apply to a listed job I get a notice that the job lister will see that I don't meet the following requirement, "located in th United States" I am located in the United States and my account shows that with the Google map, etc. How can I contact support to get that fixed?
This is a known issue, and our team is working on the solution. One of our agents will reach out to you directly via support ticket and keep you updated regarding their progress. Thank you for your patience.
My country on my profile is the US, but when I try to apply to US only jobs, it says that I do not qualify based on not being in the US. What is the issue? How do I fix it?
Avery, for what it's worth, I received the same warning when I applied for a job today.
Thanks for letting me know, John.
I was able to replicate the issue, and the team has confirmed this on their end. Our engineers are currently working to resolve it, and I apologise if this has caused any inconvenience.
I just posted about the same problem and included screenshots so the mods can see what I'm talking about. I'm relieved to know that it's not just me, but it's disconcerting to know that the entire system is on the fritz re: location.
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