Proposal not meeting clients preferred qualifications

[Virginia F]

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@kochubei_valeria wrote:

Hi Jeff,

I can confirm that this error only shows on the freelancer end and doesn't affect how the proposal looks on the client's end. Still, we expect the fix for this issue to be released soon.

We appreciate everyone's patience while we are getting this fixed.

Valeria,

Can you please define "soon".  I'm hoping Petra's guesstimate is a little off.

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[Avery O]

Hi Virginia, 

While we do not have an ETA yet, we'll make sure to update this thread if there is any information we can share, and when the issue has been resolved. 

[Andrew Bryan S]

Every time I submit a proposal, if Preferred Qualifications is a U.S. location, Upwork says I'm not U.S.

I have changed it everywhere I can think of.

I live in Los Angeles and I am verified.

(I can't attach more than one screenshot but "My Profile As Others See It" does say Los Angeles.)

TYVM

[Heather C]

I have the same issue! I had not been using Upwork for a while, and today was my first day back. Could that be the problem?

[Scott B]

Long running thread on this topic: 

https://community.upwork.com/t5/Freelancers/Location-Suddenly-Inaccurate/td-p/545098/page/7

The TL;DR version is that it's a bug they are working to fix but one apparently that doesn't have any real impact as while you see this message, clients won't. 

[Heather C]

That's really good to know. Thank you!

[Avery O]

Hi Andrew, and Heather, 

I have shared your account information with the Customer Support Team so that they can assist you, and share more information about the issue. 

[Jenny G]

I live in Texas.  Therefore, I live in the United States! But when I am trying to submit a proposal I get the following error:

You do not meet all the client's preferred qualifications

You may still submit a proposal, but the client will see that the proposal does not meet the following criteria:

• Location: United States

I can't figure out how to overcome this! When I look at my profile, it shows my location in Texas.

Anyone had similar issues, or know how to solve?

[Erin B]

Hi, Jenny...

We chatted with Upwork about this yesterday.  According to Upwork Support, this is a bug that only the freelancer sees, not the Client.  So far, it hasn't affected us doing interviews or getting hired.  It has been happening with us very occasionally for a couple of months; Upwork has no idea if it will be fixed or not, and iso, when.

Hope that helps, and good luck!

Erin

TheVAFirm

[Valeria K]

Hi All,

A fix for this issue has just recently been released. Please, let us know if you still see a message about not meeting location preferences despite being located in the U.S. 

Thank you!