I have uploaded my passport and my identity was verified. I have posted my location as well. However, when I tried to make a proposal, it gave me this response:
Why is it saying this?? I put that I live in the U.S. Please help.
I am pretty sure I already when through the location verification and my profile has my correct location but Upwork is still telling me I'm not in the US when I try to apply for jobs. Please help. The only other concern is that my ID has Philadelphia as my address but I moved recently. I have bank statements and USPS verification of my new address for the time being.
I don't know if this is a bug. Upwork sends me a warning when submitting proposals saying that clients will see that I am not based in the US. As my profile lists, I am in Kansas City, Missouri. I have turned off location sharing in my browser. Could this affect my proposals?
I'd like to follow up and take a closer look again at the notification you reported seeing, could you please pm me the job post links for jobs on which you're seeing the message? You can do this by clicking on my photo and selecting Messages button. Thank you for your help in troubleshooting this discrepancy.
Please note that this is a known issue and our team is looking into it. We'll have one of our team members reach out to you directly and update you further regarding this issue. Thank you for your patience.