If the timezonbe is the issue, be specific in the error message - mine always says "YOU ARE NOT IN THE US"... ok , i look outside, and ... I am in the US - there is the GG Bridge !! Been happeing for more than 2 years.
I`m sorry about the inconvenience this had caused you. Could you please share screenshots from your end via PM (click on my name) with me, so that I can investigate it further? Thank you.