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Location Suddenly Inaccurate

Active Member
Heather C Member Since: Jan 7, 2019
91 of 99

I have the same issue! I had not been using Upwork for a while, and today was my first day back. Could that be the problem?

Community Guru
Scott B Member Since: Nov 20, 2015
92 of 99

Long running thread on this topic: 

 

https://community.upwork.com/t5/Freelancers/Location-Suddenly-Inaccurate/td-p/545098/page/7

 

The TL;DR version is that it's a bug they are working to fix but one apparently that doesn't have any real impact as while you see this message, clients won't. 

Active Member
Heather C Member Since: Jan 7, 2019
93 of 99

That's really good to know. Thank you!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
94 of 99

Hi Andrew, and Heather, 

I have shared your account information with the Customer Support Team so that they can assist you, and share more information about the issue. 


-Avery
Untitled
Active Member
Jenny G Member Since: Jan 9, 2019
95 of 99

I live in Texas.  Therefore, I live in the United States! But when I am trying to submit a proposal I get the following error:

You do not meet all the client's preferred qualifications

You may still submit a proposal, but the client will see that the proposal does not meet the following criteria:

  • Location: United States

 

I can't figure out how to overcome this! When I look at my profile, it shows my location in Texas.

 

Anyone had similar issues, or know how to solve?

Active Member
Erin B Member Since: Mar 22, 2017
96 of 99

Hi, Jenny...

 

We chatted with Upwork about this yesterday.  According to Upwork Support, this is a bug that only the freelancer sees, not the Client.  So far, it hasn't affected us doing interviews or getting hired.  It has been happening with us very occasionally for a couple of months; Upwork has no idea if it will be fixed or not, and iso, when.

 

Hope that helps, and good luck!

 

Erin

TheVAFirm

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
97 of 99

Hi All,

 

A fix for this issue has just recently been released. Please, let us know if you still see a message about not meeting location preferences despite being located in the U.S. 

 

Thank you!

~ Valeria
Untitled
Active Member
Katherine H Member Since: Jan 11, 2019
98 of 99

Hello - I'm still having this issue.

 

When I go to submit a proposal, I get a message saying "You may still submit a proposal, but the client will see that the proposal does not meet the following criteria: Location: United States". I am located in the US and submitted my driver's license for verification. Please advise.

Active Member
Matthew S Member Since: Jan 14, 2019
99 of 99

I also am still having this problem.

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