Location Suddenly Inaccurate

[Andrew Bryan S]

Every time I submit a proposal, if Preferred Qualifications is a U.S. location, Upwork says I'm not U.S.

I have changed it everywhere I can think of.

I live in Los Angeles and I am verified.

(I can't attach more than one screenshot but "My Profile As Others See It" does say Los Angeles.)

TYVM

[Heather C]

I have the same issue! I had not been using Upwork for a while, and today was my first day back. Could that be the problem?

[Scott B]

Long running thread on this topic: 

https://community.upwork.com/t5/Freelancers/Location-Suddenly-Inaccurate/td-p/545098/page/7

The TL;DR version is that it's a bug they are working to fix but one apparently that doesn't have any real impact as while you see this message, clients won't. 

[Heather C]

That's really good to know. Thank you!

[Avery O]

Hi Andrew, and Heather, 

I have shared your account information with the Customer Support Team so that they can assist you, and share more information about the issue. 

[Jenny G]

I live in Texas.  Therefore, I live in the United States! But when I am trying to submit a proposal I get the following error:

You do not meet all the client's preferred qualifications

You may still submit a proposal, but the client will see that the proposal does not meet the following criteria:

• Location: United States

I can't figure out how to overcome this! When I look at my profile, it shows my location in Texas.

Anyone had similar issues, or know how to solve?

[Erin B]

Hi, Jenny...

We chatted with Upwork about this yesterday.  According to Upwork Support, this is a bug that only the freelancer sees, not the Client.  So far, it hasn't affected us doing interviews or getting hired.  It has been happening with us very occasionally for a couple of months; Upwork has no idea if it will be fixed or not, and iso, when.

Hope that helps, and good luck!

Erin

TheVAFirm

[Valeria K]

Hi All,

A fix for this issue has just recently been released. Please, let us know if you still see a message about not meeting location preferences despite being located in the U.S. 

Thank you!

[Katherine H]

Hello - I'm still having this issue.

When I go to submit a proposal, I get a message saying "You may still submit a proposal, but the client will see that the proposal does not meet the following criteria: Location: United States". I am located in the US and submitted my driver's license for verification. Please advise.

[Matthew S]

I also am still having this problem.