This happened to me today too! I had my location verified when I first started on Upwork, have been active on here for over a year and have Top Rated status, and yet I'm trying to apply to several jobs today and am getting an error message that I "don't meet the location requirements". ???? This must be a bug in their system. This is a screenshot of what I see:
When I apply to a listed job I get a notice that the job lister will see that I don't meet the following requirement, "located in th United States" I am located in the United States and my account shows that with the Google map, etc. How can I contact support to get that fixed?
This is a known issue, and our team is working on the solution. One of our agents will reach out to you directly via support ticket and keep you updated regarding their progress. Thank you for your patience.
My country on my profile is the US, but when I try to apply to US only jobs, it says that I do not qualify based on not being in the US. What is the issue? How do I fix it?
Avery, for what it's worth, I received the same warning when I applied for a job today.
"No good deed goes unpunished." -- Clare Boothe Luce
Thanks for letting me know, John.
I was able to replicate the issue, and the team has confirmed this on their end. Our engineers are currently working to resolve it, and I apologise if this has caused any inconvenience.
Your profile clearly identifies your location as being in the United States.
It looks like you're seeing something that is buggy in Upwork's system, and not something related to your user account.
I wouldn't worry about it. Apply the job if you want to.
I shared this with the Customer Support Team so that they can investigate this further. They may reach out to you soon to request for more information about the issue.
In the meantime, I wanted to check if you have tried clearing your cache and cookies, or using a different browser to see if the issue persists?
I am also having this issue. My concern is that it says the hiring party will receive an alert that I do not meet their requirements. I haven't wanted to waste my credits applying until I can address this.
Please advise. Thank you!