Location bug?

[Elvira O]

I am in Europe. ( at least I think I'm in Europe )

I can't be in America, Europe, Asia, Canada and Philippines simultaneously.

I think it's a bug

[Hasmik V]

Hi Elvira,

Actually these are preferred locations, you need to be in one of them not all of them at the same time)))

[Elvira O]

Yes I know! But you can see that I do not meet this qualification (Screenshot)?

[John K]

Elvira, I certainly thought Bosnia and Herzegovina is in Europe, but if not, then it's in Asia, so this must be a bug. Maybe someone at Upwork needs a geography lesson.

[Hasmik V]

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Yes I know! But you can see that I do not meet this qualification (Screenshot)?

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 Oh, got you wrong at first, sorry.

I guess someone thinks Bosnia and Herzegovina is somewhere in Africa.

[Nina K]

Hi Elvira,

The team is aware of this issue and is actively working on a fix for this. We'll share an update as soon as one becomes available.

[Kim F]

Is the location thing generally broken now? I just found that I wasn't eligible for a project because I'm not in the UK - which was a surprise to me.

[Ryan C]

Hello Kim,

I'm sorry to hear that. Can you please send me a PM of the job post link so I can report it to our team? Thanks!

[Virginia F]

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Hello Kim,

I'm sorry to hear that. Can you please send me a PM of the job post link so I can report it to our team? Thanks!

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Ryan,

As Nina mentioned, it's a known issue - I just encountered the same thing. Are we to send links for all the jobs are showing this location discrepency?

[Avery O]

Hi Virginia, 

It will help our engineers check if this is affecting all job posts, or if they need to narrow it down to specific job posts only. If you haven't already, please do send the job post link to either me or Ryan so that we can include it in the report that the team generated for this issue. Thank you!