Apr 12, 2023 03:07:02 AM by Sergey Z
Hello! I have next issue - for location confirmation I sent my Mauritius premium visa and Rental agreement but support declined it - because no photo on visa (Mauritius premium visa do not have photo of applicants - FYI), and they declined my rental agreement because - "no notary stamp" - serious? on rental agreement? Ok - additional I send bank statement and car rental check - and support disappeared - more than 24h passed...so anybody can help me? Thanks in advance!
P.S. Before rejecting a particular state-issued document, support must know how it looks in a particular country.
May 9, 2023 05:47:16 PM by Joanne Marie P
Hi Sergey,
I'm sorry that we missed responding to your post. I checked your account, and it looks like the issue has been resolved. If you need further assistance, please feel free to reach out. We are here to help.