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s_zhebelev
Community Member

Location confirmation issue

Hello! I have next issue - for location confirmation I sent my Mauritius premium visa and Rental agreement but support declined it - because no photo on visa (Mauritius premium visa do not have photo of applicants - FYI), and they declined my rental agreement because - "no notary stamp" - serious? on rental agreement? Ok - additional I send bank statement and car rental check - and support disappeared - more than 24h passed...so anybody can help me? Thanks in advance!

 

P.S. Before rejecting a particular state-issued document, support must know how it looks in a particular country.

1 REPLY 1
tinker_bell3
Moderator
Moderator

Hi Sergey,

 

I'm sorry that we missed responding to your post. I checked your account, and it looks like the issue has been resolved. If you need further assistance, please feel free to reach out. We are here to help. 

~ Joanne
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