Showing results for 
Search instead for 
Did you mean: 

Re: Account changed to "private" visibility

Active Member
Anirban J Member Since: Jun 23, 2018
381 of 2,290

Hi All, 


I am new to Upwork, and i am wondering if some of you would be able to review my profile and give some tips how can I improve and increase possiblitlity to get hired?


Many thanks in advance


Joanne Marie P Moderator Member Since: Nov 26, 2017
382 of 2,290

Hi Anirban,


Your profile visibility has been switched back to public. Please check these articles to help you write winning proposals, improve your profile and tips on how to be successful on Upwork. Also, check out this thread where we compiled helpful guides, tutorials, courses, videos, Help articles and Community discussions. Thanks!

~ Joanne
Active Member
Aaron G Member Since: Nov 29, 2017
383 of 2,290

I received an email at the end of October stating:


"We noticed you haven’t been working through Upwork lately.

To improve client’s search results and show them more freelancers who are available, we’ve changed your profile to "private" until you’re ready to start taking on new projects."



 I've been applying for jobs but I "haven't been working" because I simply haven't been hired by any of them. How are clients supposed to find me so that I CAN start working with them if my profile is private, as I can't be on this website 24/7 looking for work? It seems akin to the Catch-22 of "I need an entry-level work experience to get a job, but I can’t get a job to earn that entry-level work experience."


Why am I being punished for this? If I'm actively applying for jobs but no one is hiring me, what good is it to remove me from being publically viewed by clients in the future who might actually hire me?

Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
384 of 2,290

Hi Aaron,


When your profile is set to private because you haven't earned on Upwork for more than 30 days, the clients can still see your proposals and access your profile through them. Your profile will only be inaccessible from search. 


We've updated your profile visibility so it's now public again.

~ Valeria
Active Member
Aaron G Member Since: Nov 29, 2017
385 of 2,290

Sorry, I wasn't implying with my words that I was removed from being viewed if I submitted a proposal to them, but that I wouldn't show up in searches, as you noted. Thank you for your assistance.

Active Member
LANI B Member Since: Feb 2, 2017
386 of 2,290

Hi valeria,


My profile was changed to private also. Can you changed it back to public?




Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
387 of 2,290

Hi Lani,


I had a look and it appears your profile is already publicly available.

Active Member
Eugenia D Member Since: Jan 10, 2018
388 of 2,290

Hi! My account visibility is also 'private' now. But I have just reached Top Rated status so I believe it could help in finding new contracts.
Could you please set my account status back to 'is visible to Upwork users only'?
Many thanks!

Goran V Moderator Member Since: Mar 24, 2017
389 of 2,290

Hi Eugenia,

Our team will change your visibility shortly, if you would like to read more details about this feature visit this Help Article.

~ Goran
Active Member
Vicky H Member Since: Feb 4, 2018
390 of 2,290

Hi Valeria,


My profile was changed to private also. Can you changed it back to public?