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Account recover from Visibility private

Community Guru
Hiu Chun L Member Since: Jul 27, 2017
81 of 898

@Faizan S wrote:

I was inactive for more than a year. I didn't have enough skills and I had invested my time in learning. 
Now. I am not getting a single reply from clients. When logged in from a PC, I realized, my profile is invisible. 
What options do I have? Can I delete and start as fresh? Since so much has changed from the time I started. I prefer starting as fresh since I would better be able to build my profile. Please guide. Thanks!


You can make a request to make your profile public again. But it's not really important at this stage, as most of the invitations you will receive will be coming from scammers.

 

On the other hand, never open another account since it's strictly prohibited.

Active Member
Faizan S Member Since: Jan 31, 2018
82 of 898

Thanks! 
I want to get projects now. I have never earned anything from upwork. A public profile is important for me. I have a good experience now, and I have sent so many proposals but I didn't get a single reply. When I tried to get help, I was redirected to the community forum. Not sure how to send a request? Also, I really need to get work now. So, I think a public profile is a must. 
Thanks for the quick reply.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
83 of 898

Hi Faizan,

 

Regrading contacting Customer Support, if you have a general question feel free to post it here and we'll gladly advise you on it or assist you with a possible concern you might have.

 

I'd strongly advise you to review the proposal writing tips and other valuable information shared in the freelancer resources.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
84 of 898

Hi Faizan,

 

I've updated your profile visibility back to public, please refer to my previous post above for details regarding the initiative under which your profile visibility was set to private, the result of which your profile wasn't available in search results, and note that you can continue to use your existing account but won't be allowed to create a duplicate one.

Active Member
Faizan S Member Since: Jan 31, 2018
85 of 898

Thank you for making my profile public. What will happen to the proposals I had sent while my profile was public?  And did they ever see the proposals in the first place? 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
86 of 898

Hi Faizan,

 

Your proposals are not affected in case your profile is set to private, this only affects how your profiles appears in search results.

Active Member
Sufyan A Member Since: Feb 4, 2018
87 of 898

Hi
I had some problems in working long time ago so i couldn't work properly but now i am back on track i have got my first job done with best review but my profile is still private as i have read in the article that when i ll get my first job done my profile ll get back on normal.
Please help me out!
Thanks

Community Guru
Nina K Member Since: Nov 29, 2017
88 of 898

Hi Sufyan,

I have reset your profile visibility back to public and can confirm that you will now be visible in the search results.

~Nina
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Active Member
Robiul I Member Since: Jan 30, 2018
89 of 898

how can i recover my account from Visibility
Locked Private.I want to continue my work service in your place.Please give a chance for my career.
Please response my massage as soon as possible.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
90 of 898

Hi Robiul, 


We've set your profile to public as requested. 

 

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.


-Avery
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