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Re: Profile set to private

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
81 of 980

Hi Dobrivoje,

 

I'm sorry if my reply came off as generic. The fact is that your most recent payment was issued on November 2. and your profile was set to private in line with the initiative described in the announcement post I shared and the notification you received. Changing your availability doesn't affect your profile visibility in any way and to reiterate, you can use one of the available option and change your profile back to public in a few easy steps.

 

Also, I checked and can confirm you do have the option to submit a support request, as shown in the screenshot below.

 

CS Request.png

 

Inactive contracts can start having a negative impact on a freelancer's score after a certain time farme. Contracts without feedback can negatively affect the score if there's a pattern of contract with this outcome and clients do have the option to leave private and public feedback once a contract is closed by a freelancer. We can't specify the impact your contract will have on your score in each of these scenarios.

 

I hope you receive at least some answers and useful information in the Community, let us know if you have more questions and do review the resources shared in my initial response.

 

Active Member
Faizan S Member Since: Jan 31, 2018
82 of 980

I was inactive for more than a year. I didn't have enough skills and I had invested my time in learning. 
Now. I am not getting a single reply from clients. When logged in from a PC, I realized, my profile is invisible. 
What options do I have? Can I delete and start as fresh? Since so much has changed from the time I started. I prefer starting as fresh since I would better be able to build my profile. Please guide. Thanks!

Community Guru
Hiu Chun L Member Since: Jul 27, 2017
83 of 980

@Faizan S wrote:

I was inactive for more than a year. I didn't have enough skills and I had invested my time in learning. 
Now. I am not getting a single reply from clients. When logged in from a PC, I realized, my profile is invisible. 
What options do I have? Can I delete and start as fresh? Since so much has changed from the time I started. I prefer starting as fresh since I would better be able to build my profile. Please guide. Thanks!


You can make a request to make your profile public again. But it's not really important at this stage, as most of the invitations you will receive will be coming from scammers.

 

On the other hand, never open another account since it's strictly prohibited.

Active Member
Faizan S Member Since: Jan 31, 2018
84 of 980

Thanks! 
I want to get projects now. I have never earned anything from upwork. A public profile is important for me. I have a good experience now, and I have sent so many proposals but I didn't get a single reply. When I tried to get help, I was redirected to the community forum. Not sure how to send a request? Also, I really need to get work now. So, I think a public profile is a must. 
Thanks for the quick reply.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
85 of 980

Hi Faizan,

 

Regrading contacting Customer Support, if you have a general question feel free to post it here and we'll gladly advise you on it or assist you with a possible concern you might have.

 

I'd strongly advise you to review the proposal writing tips and other valuable information shared in the freelancer resources.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
86 of 980

Hi Faizan,

 

I've updated your profile visibility back to public, please refer to my previous post above for details regarding the initiative under which your profile visibility was set to private, the result of which your profile wasn't available in search results, and note that you can continue to use your existing account but won't be allowed to create a duplicate one.

Active Member
Faizan S Member Since: Jan 31, 2018
87 of 980

Thank you for making my profile public. What will happen to the proposals I had sent while my profile was public?  And did they ever see the proposals in the first place? 

Highlighted
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
88 of 980

Hi Faizan,

 

Your proposals are not affected in case your profile is set to private, this only affects how your profiles appears in search results.

Active Member
Sufyan A Member Since: Feb 4, 2018
89 of 980

Hi
I had some problems in working long time ago so i couldn't work properly but now i am back on track i have got my first job done with best review but my profile is still private as i have read in the article that when i ll get my first job done my profile ll get back on normal.
Please help me out!
Thanks

Community Guru
Nina K Member Since: Nov 29, 2017
90 of 980

Hi Sufyan,

I have reset your profile visibility back to public and can confirm that you will now be visible in the search results.

~Nina
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