Locked private

[Avery O]

Hi Robiul, 

We've set your profile to public as requested. 

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.

[Melody Ann D]

I would like to know how to unlock Locked private (for free) Please help.

[Hasmik V]

Hi Melody,

There are 3 ways to make your profile public again:
1. Start earning,
2. Contact support and they'll do it for free,
3.Get a plus membership plan which will cost you $10 monthly, and will give some other benefits.

Hope this helps!

[Nina K]

Hi Melody,

Hasmik's answer is correct, however I've taken the liberty of resetting your profile visibility, so you will now be seen in the search results.

[Melody Ann D]

Thank you!

[Virginia F]

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

[Avery O]

HI Virginia, 

Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private.  I think you're doing very well for someone who's profile is set to private. Keep it up!

[John Christian A]

Please unlock my profile, too. Im thinking on going back to doing freelance work

[Jo-An B]

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

[Melody Ann D]

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!