Showing results for 
Search instead for 
Did you mean: 

Re: Locked private Profile

Active Member
Jacker B Member Since: Jan 27, 2018
111 of 1,161

Thank you, Joanne Marie

Community Guru
Virginia F Member Since: May 14, 2017
112 of 1,161

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

Avery O Moderator Member Since: Nov 23, 2015
113 of 1,161

HI Virginia, 

Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private. Robot Happy I think you're doing very well for someone who's profile is set to private. Keep it up!

Active Member
John Christian A Member Since: Sep 29, 2018
114 of 1,161

Please unlock my profile, too. Im thinking on going back to doing freelance work

Community Guru
Jo-An B Member Since: Aug 2, 2016
115 of 1,161

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

~ Jo-An

Active Member
Melody Ann D Member Since: Jan 31, 2018
116 of 1,161

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

Community Guru
Nina K Member Since: Nov 29, 2017
117 of 1,161

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

Active Member
Arianne R Member Since: Oct 2, 2018
118 of 1,161
Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.
Bojan S Moderator Member Since: Mar 9, 2018
119 of 1,161

Hi Arianne,


I just set your profile visibility back to public.  Let us know if we may be of further assistance.

~ Bojan
Active Member
Manuel R Member Since: Nov 12, 2018
120 of 1,161

Hi, my profile was also locked, what's the solution then? I have to pay? Kind regards.