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Re: Account Locked, Profile Switched to PRIVATE

912a3670
Active Member
Parvez A Member Since: Mar 15, 2021
1681 of 2,198

Hi,

 

I am applying for Jobs and also revising my term in the posted proposal, pls mark my profile Public

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1682 of 2,198

Hi Parvez,

 

I went ahead and updated your profile visibility back to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
Upwork
4eb2ca68
Active Member
Muhammad Imran H Member Since: Feb 17, 2021
1683 of 2,198

Hello dear concern i need to update my profile . i was not online from last couple of days now i am available and need to submit proposal and also need to public my profile please can you help thanks

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1684 of 2,198

Hi Muhammad Imran,

 

I checked and it looks like your profile is already set to public! If you're having any issues submitting proposals please let us know and we'll be happy to assist.

 

Thanks!

~Andrea
Upwork
atulshandilya78
Community Leader
Atul S Member Since: Oct 10, 2019
1685 of 2,198

Why my profil locked as private?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1686 of 2,198

Hi Atul,

 

When a freelancer has not earned money on Upwork for a period of two years or more, we change their profile to private to improve client search results by only showing them active freelancers. This also rewards freelancers who regularly work and get paid through Upwork by ensuring that their profiles appear instead of inactive or unavailable freelancers in search results. I've reset your profile visibility back to public.

 
Thanks!
~Andrea
Upwork
e_ifire
Ace Contributor
Emmanuel I Member Since: Jan 28, 2018
1687 of 2,198

Hi, my account showing locked and Profile switched to PRIVATE. Switching it to Private makes things even worse for me. Kindly, can somenone assist me.

 

THANKS.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1688 of 2,198

Hi Emmanuel,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you!

~ Goran
Upwork
e_ifire
Ace Contributor
Emmanuel I Member Since: Jan 28, 2018
1689 of 2,198

 Thank you Sir, I really appreciate.

nateplusplus
Active Member
Nathan B Member Since: Jul 25, 2018
1690 of 2,198

This just happened to me... and I find this to be a pretty unfair metric, to be honest. You've designed a rule whereby if someone is less successful than those around them, they are hidden away unless they pay a premium... how is that supportive or helpful at all!?

 

I've been trying pretty hard to gain traction on the platform. I suspect that since I have no reviews or hours tracked here, I haven't yet been able to gain many clients. I've tried sending proposals within an hour that work is posted, tried different styles of proposal writing, tried revamping my portfolio, adding things to my profile, I keep reading numerous posts about how to be awesome at Upwork and so far, sorry, but I'm not making a fortune off your site.

 

Your policy of hiding freelancers who don't make money is a great way to kick someone while they're down, and is counterproductive to actually helping them gain work. It's obvious that the policy only serves Upwork in that it promotes your premium, paid service - an additional expense for those who are struggling to begin with.

 

I was a little hopeful that this platform could be a great, encouraging community which could help me find new clients and consistent work. After discovering this little caveat today, I feel like I've uncovered the true colors of Upwork, and it honestly makes me question whether it is the community I thought it could be.

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